How Manage My Cylinders collects, uses, protects, and handles information for cylinder businesses and their teams.
Last updated: May 10, 2026. This policy applies to the Manage My Cylinders website, app, and related services.
Manage My Cylinders is a web-based business management app for cylinder suppliers, gas agencies, refill-based operations, and related teams. The app helps users manage cylinder inventory, customers, plants, sales deliveries, quotations, refill movements, receipts, printable documents, daily activity, transaction history, user accounts, and permissions.
This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices available to users and organizations that use Manage My Cylinders.
When an organization registers or uses the app, we may collect information such as business name, administrator name, email address, phone number, login details, team member names, user roles, assigned permissions, and password-related information.
The app may store business details used in invoices, quotations, challans, and receipts, including business name, address, city, state or province, zip or postal code, country, email, phone, cell number, website, logo, signature, bill templates, document numbering preferences, and bill color settings.
Users may enter and manage operational data such as cylinder numbers, gas types, cylinder sizes, cylinder status, ownership type, customer records, delivery addresses, plant records, sales invoices, quotations, empty collection records, plant refilling entries, full cylinder collection records, notes, prices, GST information, discounts, payment fields, challan numbers, and transaction history.
Because the app is used for business operations, users may store customer and plant information such as names, contact persons, phone numbers, email addresses, billing addresses, delivery addresses, plant addresses, notes, and transaction-related details.
If users upload a business logo, signature, or similar document asset, we store those files to display them in printable documents and business settings.
If a person contacts us through the website or support channels, we may collect the name, email address, phone number, business details, message content, and any information voluntarily provided in the inquiry.
We may collect technical information such as IP address, browser type, device information, pages visited, app actions, login timestamps, error logs, and usage patterns. This helps us keep the service secure, troubleshoot issues, improve performance, and understand how features are used.
We use collected information to provide, maintain, protect, and improve Manage My Cylinders. This includes using information to:
Manage My Cylinders may use cookies, local storage, session storage, or similar technologies to support login sessions, remember preferences, improve website performance, and understand basic usage. Users can control cookies through browser settings, but disabling some cookies may affect login or app functionality.
We do not sell business data, customer data, plant data, transaction records, or cylinder records. We may share limited information only when needed for the purposes below:
Organizations using Manage My Cylinders are responsible for ensuring they have the right to enter and process their customer, plant, employee, billing, transaction, and cylinder data in the app. Organizations are also responsible for configuring user permissions carefully, keeping user access up to date, and informing their own customers or contacts when required by applicable law.
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include authentication, permission controls, secure infrastructure, access restrictions, monitoring, and backups. However, no online service can guarantee absolute security.
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and support backups or audit needs. Organizations may request deletion of their account or data, subject to legal, security, backup, billing, and legitimate business retention requirements.
Depending on applicable law, users or organizations may have rights to access, correct, export, restrict, or delete certain information. Many records can be updated directly inside the app by authorized users. For additional requests, users can contact us through the Contact page.
The app may allow users to print documents or export transaction history as CSV. Once a user downloads, prints, shares, or stores exported data outside the app, that user or organization is responsible for protecting the exported information.
The website or app may contain links to third-party websites, tools, payment providers, hosting services, analytics tools, or communication services. We are not responsible for the privacy practices of third parties. Users should review the privacy policies of those third parties before using them.
Manage My Cylinders is intended for business use and is not directed to children. We do not knowingly collect personal information from children. If we learn that such information has been provided, we will take reasonable steps to delete it.
Users may access the service from different locations. Information may be stored or processed in countries other than the user's own country, depending on hosting, infrastructure, and service provider arrangements. By using the service, users understand that information may be processed where privacy laws may differ from their local laws.
We may update this Privacy Policy from time to time to reflect changes in the app, legal requirements, or business practices. When we update the policy, we will revise the date at the top. Continued use of the service after changes means the updated policy applies.
If you have questions about this Privacy Policy or how information is handled, please contact us through the Contact page.